Frequently Asked Questions

We are currently accepting the following insurances: Medicaid (Region 4), Park Care Plus, United and Kaiser. Your specific plan will determine your coverage for your sessions and can be determined by contacting your insurance and verifying your benefits for outpatient mental health. Most private insurances have a range of copayment that is due at each session. Private pay options are also available to those without insurance

Private pay options may be available if your insurance allows out of network providers to still provide services.  You may also be able to utilize your out of network benefits for mental health which would allow you to be reimbursed by your insurance provider for some or all of your session expenses. 

During your first session, you will complete initial paperwork and a general history taking. From there we will develop goals and discuss what you want to work on during your sessions.

This depends on your needs and the counselor’s availability. Typically, sessions are done more frequently initially and can taper off as goals are met. We are considerate of your needs and schedule with this in mind. This would be something to discuss when talking with potential counselors to ensure your schedules will be a good match.


Most counseling sessions last 45-60 minutes. Sometimes initial sessions last closer to an hour and a half depending on the counselor.

Choosing a counselor can be a daunting task but a few simple things can make this process easier for you. First, ask around to family and friend. Do they see a counselor? If they do, or have, ask what they liked about them and consider contacting them if you are comfortable with this. Secondly, do some research on different counseling approaches to see what fits best with your needs and goals. Lastly, contact a counselor and ask any additional questions to clarify your concerns and goals. Notice how you feel on the phone call and if you feel this counselor will be a good fit for your current goals. The counselor will also be able to describe what populations or issues they are specialized in and can provide additional information if needed.